CRM is an enterprise wide business strategy designed to learn about customer's needs and behaviors to organize and manage Customer relationships to maximize profitability and minimize expenses. A well planned CRM can be viewed as a strategic process merging strategy and system to amalgamate information from across the company (sales, marketing, finance, accounting, etc.) to offer a complete view of the customer and develop stronger relationships with them.
- Manage Marketing & Sales Team
- Manage Planned & Actual Visits
- Manage Requests (Service Requests , Expenses , Vacations ..)
- Manage Events
- Manage Tasks
- Internal Messaging