Customers Quote

"IT Gates has been the best development group I have worked with period. They have met or exceeded my expectations on every project. Their professionalism combined with their low cost has allowed me to do things that I didn't think were possible before working with them.I wasn't looking for an offshore group when I found them. They just stacked up the best against all the other development groups that I considered."

Osama Elmasry
Wang

Home Services Maintenance and Support

Maintenance and Support

Web applications and websites require maintenance and support as your needs change and grow. IT Gates provides maintenance and support services freeing you from maintaining expensive in-house support staff. We partner with our clients to help their online business running smoothly and error-free.

IT Gates provides a comprehensive set of maintenance and support services depending on your business needs:

  • On-going Support (bug fixing, problems analysis and resolution, on-call support)
  • Adaptive Enhancements (modifications to support business or technical requirements' changes)
  • Perfective Upgrades (new functionality/features)
  • Technical Improvement (optimization restructuring/rewriting)

For each project undertaken by IT Gates we provide a free warrantee period to ensure stable and uninterrupted work of your system.

Please contact us for maintenance rates and details.

How to Start

Contact

Please submit your project request (RFI/RFQ/RFP) using contact forms or e-mail us at info@it-gates.com

Analysis

IT Gates consultant will contact you to clarify your project requirements. We involve subject matter experts during this stage to elaborate and propose the optimal technical and business solution.

Proposal

Having clarified the requirements we will provide our free non-binding bid or proposal for your review. We will be glad to provide any clarifications required and adjust the proposal through negotiation process.